Shipping policy

SHIPPING

For in-stock items: Please allow 2-3 business days to process your order. You will receive the tracking number once the package is on its way to you. 

For pre-sale items: Please note that pre-sale items are subject to the manufacturer's turnaround times. Once the items are received at Atelier D'Incecco, please allow 2-3 business days to process your order to be shipped.

For handcrafted footwear: Handcrafted shoes and accessories are shipped in the order they are completed. Turnaround times vary depending on the product but are generally 4-6 weeks. Please see each specific product listing for details.

Atelier D’Incecco is not responsible for any import charges or customs fees your package may incur. Furthermore, Atelier D’Incecco cannot take responsibility for postal damages, delays or lost packages outside of the United States.